![]() Even if you trust one employee with important processes, that experience isn’t shared with the rest of the team. What happens if a key employee leaves? All of that implicit knowledge disappears forever. These factors also make implicit knowledge hard to teach. If you don’t know to ask your team about their processes, you probably don’t have this data documented anywhere in your knowledge management system. Implicit knowledge is harder to manage from an organizational perspective because it’s not typically documented. Every analyst has their own approach to running this report-that’s implicit knowledge. For example, you might ask data analysts to run a weekly report. Their process might be completely different than your official SOPs, but they make it work. This is knowledge rooted in:Īs employees spend more time working for your business, they develop a particular way of doing things. The most underutilized form of knowledge in any organization is implicit knowledge. Free guide: How to facilitate an internal knowledge-sharing culture across your entire organisation and what benefits to expect What is implicit knowledge? Knowing how to categorize and document your information will help you ensure it’s accessible and useful to every team member. Leaders often lump together to types of knowledge-implicit and tacit-but they’re two different things. But, in reality, your business has different types of knowledge that require different approaches. The problem is that businesses treat all information the same way. From meeting notes to emails and everything in between, your employees generate an _enormous _amount of knowledge in a single workday. Businesses are endless repositories of information. ![]()
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March 2023
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